Privacy Policy

Last updated: September 5, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Email address
• Username and profile information
• Phone number (if provided)
• Address (if provided)
• Profile picture and logo (if uploaded)

Usage Information

• Technical data about your device and browser
• IP address and location data
• Pages visited and features used
• Time and date of access

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• In connection with a business transfer

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Security Measures Include:

• SSL/TLS encryption for data transmission
• Secure password storage with hashing
• Regular security updates and monitoring
• Access controls and authentication

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our service. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential cookies: Required for basic functionality
• Performance cookies: Help us understand how you use our service
• Functional cookies: Remember your preferences

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Object to processing of your data
• Data portability
• Withdraw consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: contact@riders-pro.com
• Website: riders-pro.com