Frequently Asked Questions
Find answers to common questions about our platform
Can't find what you're looking for?
Contact SupportHow do I create an account and verify my email?
Use Sign Up, then confirm the verification email. If you didn't receive it, use 'Resend verification' from the profile menu.
What is the difference between a Rider and a Stage Plan?
Rider lists the technical channels and gear; Stage Plan is the visual layout of the stage. Concerts link both.
How do I share my public page?
From your profile, copy the public URL. Public concerts and PDFs are available there.
How to contact support?
Create a ticket from the Support menu. Include details and screenshots when possible.